Refund policy

We hope you love your purchase, but if you’re not completely satisfied, here’s how our refund process works

Items can be exchanged or returned within 14 days of purchase

The item must be in brand new unworn condition with all original packaging included

Complaints will be accepted within 14 days of purchase

Complaints must be registered at customerservice@noorhayat.com

Refunds will not be issued for products damaged due to failure to follow care or washing guidelines. (please refer to our care instructions on each hijab) 

Customers are responsible for return package costs

NO REQUESTS WILL BE ACCEPTED AFTER THE 14 DAYS